Issues with sending emails (including alerts)

Incident Report for Redash

Resolved

This incident has been resolved.

Posted Mar 19, 2019 - 23:00 UTC

Monitoring

We switched to a new email provider and monitoring the issue.

Posted Mar 19, 2019 - 20:08 UTC

Identified

Redash has been a victim of spam abuse and our domain is currently rate limited for sending emails. We're working to resolve this.

Posted Mar 19, 2019 - 19:08 UTC

This incident affected: External Dependencies (mailgun Outbound Delivery).